Knives out banned account

Hi,

I was banned while playing, accused of using tricks, but I did not do this. I spent a lot of time in the game, I want my account back. I refuse to create another, I have friends, scores, achievements, I will not have the job of conquering again!

Please help.

I didn't find the right solution from the Internet.

References
forums.netease-na.com/topic/7098-knives-out-banned-account
healthcare solution marketing

Thanks